Privacy Policy & Cookies

Data controller

Leitstern Unipessoal LDA, NIPC 517 690 683, with registered office at Estrada de Santa Maria, 53, 2705-559 São João das Lampas, Portugal, is the data controller for personal data collected through multilize.com.

Product contact for privacy requests: pm@multilize.com. No Data Protection Officer (DPO) has been appointed.

Your rights under GDPR

Under Articles 15–22 of the GDPR, you may request access, rectification, erasure, restriction, portability, or object to processing. Contact pm@multilize.com — we respond within one month (Article 12(3)), extendable where necessary.

You may lodge a complaint with the Portuguese supervisory authority CNPD: https://www.cnpd.pt

Website, hosting, and security

When you visit multilize.com, our hosting provider may process technical data (IP address, browser type, timestamps, requested URLs) in server logs for security, stability, and troubleshooting.

We apply appropriate technical and organisational measures to protect data against unauthorised access, loss, or alteration.

Where tools process data outside the EEA (e.g. Google Analytics after consent), we rely on GDPR safeguards such as Standard Contractual Clauses.

Contact and quote requests

If you email pm@multilize.com or use the homepage quick-quote form, your message is sent via your email client (mailto). We process name, email, company, and project details you provide to respond to your enquiry and prepare a quote.

Legal bases: Article 6(1)(b) GDPR (pre-contractual steps at your request) and Article 6(1)(f) GDPR (legitimate interest in handling B2B enquiries).

We do not sell personal data. Data is shared only with processors necessary to operate the website or deliver requested services, under Article 28 GDPR agreements.

Enquiry data is retained for up to 24 months after the last relevant contact, unless a longer period is required by law.

Cookies and similar technologies

We comply with EU Directive 2002/58/EC (as amended) and the GDPR.

Strictly necessary storage: cookie consent preference (localStorage, key multilize_cookie_consent) — required to remember your choice.

Analytics (only after «Accept all»): Google Analytics 4 (_ga, _ga_*, _gid) for aggregated traffic statistics. Google's privacy policy: https://policies.google.com/privacy

You can change your choice anytime via «Cookie preferences» in the footer. Rejecting analytics cookies does not affect site functionality.

Changes to this policy

We may update this policy. The applicable version is the one published on multilize.com with the «Last updated» date.